No legal jargon β€’ No hidden terms β€’ Full transparency

Privacy & Confidentiality Explained Simply

It’s normal to worry about what happens to your information when using an academic support platform. Concerns about exposure, data leaks, or unintended academic consequences are valid and we take them seriously.

This page explains, in clear and simple terms, how we protect your privacy at every stage. No confusing legal language. No vague promises. Just honest explanations.

What information we collect (and why)

We collect only what is necessary to deliver your service, communicate with you, and provide support when needed. No hidden tracking. No unnecessary data.

Your email address

Used to create your account and send essential notifications such as order updates, password resets, and messages you request. Never used for unrelated purposes.

Basic order details

Instructions, deadlines, and uploaded files are used only to complete your request. Your materials are not reused, republished, or shared.

Communication records

Messages help ensure clarity, continuity, and proper support. They are never shared or used for marketing.

In short: the data we collect is minimal, intentional, and service-focused. Nothing more.

What we NEVER do

These are firm, non-negotiable boundaries designed to protect you. They address the most common fears students have when seeking academic help.

We never share your data

Your information is not shared with advertisers, agencies, institutions, or third parties.

We never contact your school

We do not communicate with universities, professors, or academic administrators.

We never sell information

Your data is not a product. Privacy is not a commodity.

How we protect your data

Secure systems

Encrypted connections, protected servers, and layered security guard your data end-to-end.

Limited internal access

Only essential team members can access order-related information and only when required.

Built-in anonymity

You don’t need to use your real name or share your institution. Orders are processed using system IDs, not identities.

Continuous monitoring

Security systems are regularly updated, tested, and improved as threats evolve.

Your control over your data

Account deletion

You may request full account deletion at any time. Identifiable data is removed from our system.

Request account deletion β†’

Access requests

You can request a summary of the information associated with your account at any time.

Notification control

Manage email preferences and communication settings easily.

Direct human support

Have a question? Reach real people who provide clear, respectful answers.

Contact support β†’

Privacy builds trust and trust reduces stress

You deserve academic support without fear of exposure. We built HomeworkMarket with that principle at its core.