Recommended Approach: Allow Users to Request Account Deletion
For security and compliance reasons, we recommend that users submit a formal request to delete their account and associated data. This ensures that we can verify the user's identity, confirm their request, and securely remove all personal information in accordance with data protection regulations.
Once you submit a deletion request, our support team will review your request, confirm your identity, and process the deletion. You will be notified via email once the process is complete.
Why Request-Based Deletion is a Good Fit
Enhanced Security and Compliance:
Data Protection: Since you handle potentially sensitive information, requiring a request ensures you can verify the user's identity and intent to delete their account. This adds an extra layer of security.
Compliance: This approach aligns with data protection regulations like GDPR, which require careful handling of data deletion requests.
Controlled Process:
Verification: By having users submit a request, you can verify their identity before proceeding with the deletion, minimizing the risk of unauthorized deletions.
Review Opportunity: Provides a chance to review and confirm that all user data is handled correctly, ensuring compliance with legal and regulatory standards.
User Feedback:
Improvement Insight: Gathering feedback from users who request account deletion can provide valuable insights into areas where your service can improve.
Data Recovery:
Safeguards: Allows you to implement measures to handle cases where users might request account deletion in error, providing options to recover data if needed.
Steps to Request Account Deletion
- Fill out the account deletion request form below with your details.
- Submit the form to initiate the deletion request process.
- Check your email for a confirmation message, and confirm your identity by following the link provided.
- Our support team will review your request and process it within 2-5 business days.
- You will receive a notification via email once your account and data have been successfully deleted.
